TWLOHIGH SIGNALFINANCIAL10-K

Twilio achieved a dramatic turnaround from operating losses to profitability while delivering strong revenue growth of 44%, marking a significant inflection point in the company's financial performance.

The swing from -$53.7M to +$157.8M in operating income represents a fundamental shift in Twilio's ability to generate profits from operations, suggesting successful cost management and operational leverage. This transformation, combined with the return to net income positivity and strong cash generation, indicates the company has reached an important maturity milestone that should significantly improve investor confidence and valuation multiples.

Comparing 2026-02-24 vs 2025-02-26View on EDGAR →
FINANCIAL ANALYSIS

Twilio delivered exceptional financial performance with revenue surging 44% to $399M while simultaneously achieving a remarkable turnaround to operating profitability of $157.8M from a -$53.7M loss. The company strengthened its balance sheet with cash increasing 62% to $682.3M and operating cash flow growing 40% to $1.0B, though share buybacks declined significantly from $2.3B to $868.9M. This financial profile signals a maturing company that has successfully scaled operations while maintaining strong growth, transitioning from a high-burn growth story to a profitable, cash-generating business model.

FINANCIAL STATEMENT CHANGES
Operating Income
P&L
+393.8%
-$53.7M$157.8M

Operating leverage kicking in — revenue growth outpacing cost growth, a hallmark of scaling businesses.

Net Income
P&L
+130.9%
-$109.4M$33.8M

Net income grew 130.9% — bottom-line growth signals improving overall business health.

Capital Expenditure
Cash Flow
+78.4%
$25.8M$46.0M

Capital expenditure jumped 78.4% — major investment cycle underway; assess returns on deployment.

Share Buybacks
Cash Flow
-62.8%
$2.3B$868.9M

Buyback activity reduced 62.8% — capital being redeployed elsewhere or cash conservation underway.

Cash & Equivalents
Balance Sheet
+62%
$421.3M$682.3M

Cash position surged 62% — strong cash generation or capital raise providing significant financial cushion.

Revenue
P&L
+43.9%
$277.3M$399.0M

Strong top-line growth of 43.9% — accelerating demand or successful expansion into new markets.

Operating Cash Flow
Cash Flow
+40.1%
$716.2M$1.0B

Operating cash flow surged 40.1% — exceptional cash generation, highest quality earnings signal.

LANGUAGE CHANGES
NEW — 2026-02-24
PRIOR — 2025-02-26
ADDED
As of February 10, 2026, 151,513,999 shares of the registrant s Class A common stock were outstanding.
Such Proxy Statement will be filed with the Securities and Exchange Commission within 120 days of the registrant's fiscal year ended December 31, 2025 .
Management's Discussion and Analysis of Financial Condition and Results of Operations 44 Item 7A.
Unless otherwise indicated or the context otherwise requires, all references in this Annual Report on Form 10-K to Twilio, the Company, we, our, us, or similar terms are to Twilio Inc.
Business Overview We envision a world in which every digital interaction is amazing.
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REMOVED
As of February 14, 2025, 152,633,605 shares of the registrant s Class A common stock were outstanding.
Such Proxy Statement will be filed with the Securities and Exchange Commission within 120 days of the registrant's fiscal year ended December 31, 202 4.
Management's Discussion and Analysis of Financial Condition and Results of Operations 49 Item 7A.
Business Overview We envision a world in which every digital interaction between businesses and their customers is amazing.
By combining our leading communications capabilities, plus rich contextual data, plus generative and predictive artificial intelligence ( AI ), we enable businesses of all sizes to revolutionize how they engage with their customers by delivering seamless, trusted, and personalized customer experiences at scale.
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