THRYMEDIUM SIGNALOPERATIONAL10-K

Thryv is executing a strategic pivot to become a pure SaaS platform company, actively exiting its legacy Marketing Services segment while serving approximately 230,000 SMB clients.

The language changes reveal a fundamental business model transformation, with management repositioning the company from a traditional marketing services provider to an AI-powered SaaS platform focused on the SMB market. This strategic shift typically involves near-term revenue pressures as legacy higher-revenue services are phased out in favor of recurring SaaS revenues, which may explain some of the financial headwinds.

Comparing 2026-02-26 vs 2025-02-27View on EDGAR →
FINANCIAL ANALYSIS

The financial metrics reflect the challenges of a business in transition, with operating cash flow declining meaningfully from $89.8M to $63.5M and cash reserves dropping to $10.8M from $16.3M. However, the company maintained financial discipline by reducing total debt by $30.8M to $253.5M while growing stockholders' equity to $218.1M, suggesting management is successfully managing the balance sheet through this strategic transformation. The reduction in accounts receivable and current assets aligns with the exit from legacy Marketing Services operations.

FINANCIAL STATEMENT CHANGES
Cash & Equivalents
Balance Sheet
-34.1%
$16.3M$10.8M

Cash declined 34.1% — significant cash burn or deployment; verify adequacy of remaining liquidity runway.

Operating Cash Flow
Cash Flow
-29.2%
$89.8M$63.5M

Operating cash flow softened — monitor whether temporary working capital timing or structural deterioration.

Accounts Receivable
Balance Sheet
-15.6%
$161.6M$136.4M

Receivables declined — improved collection efficiency or conservative revenue recognition.

Current Assets
Balance Sheet
-15.1%
$210.7M$178.9M

Current assets declined 15.1% — monitor working capital adequacy and short-term liquidity.

Stockholders Equity
Balance Sheet
+10.8%
$196.9M$218.1M

Equity base grew 10.8% — retained earnings accumulation or equity issuance strengthening the balance sheet.

Total Debt
Balance Sheet
-10.8%
$284.3M$253.5M

Debt reduced 10.8% — deleveraging strengthens balance sheet and reduces financial risk.

LANGUAGE CHANGES
NEW — 2026-02-26
PRIOR — 2025-02-27
ADDED
As of February 24, 2026 , there w ere 44,165,023 sha res of the registrant's common stock outstanding.
Management's Discussion and Analysis of Financial Condition and Results of Operations 44 Item 7A.
Business Overview Thryv is a software-led platform company focused on enabling small and medium-sized businesses ( SMBs ) to run and grow their businesses more efficiently with artificial intelligence ( AI ) tools and automations.
Our strategy is centered on delivering a unified, extensible SaaS platform that supports customer acquisition, engagement, operations, and retention across the SMB lifecycle.
As of December 31, 2025 , we serve approximately 230,000 SMB clients through our two business segments: SaaS and Marketing Services.
Marketing Services is our legacy segment that we are actively managing and exiting as part of a multi-year transition to a pure SaaS business model.
Our SaaS platform (or Thryv Platform ) is designed for active daily use by business owners and operators.
Customers engage directly with the platform to help business owners build a strong online presence, manage leads, automate workflows, communicate with customers, create websites, manage social media content, process payments, and make data-informed decisions that drive business outcomes.
We report our results based on two reportable segments (see Note 17, Segment Information) : SaaS , which includes our unified SMB marketing platform, supporting software solutions, related extensions, payment solutions, and professional services; and Marketing Services , which includes our legacy print and digital solutions business, which we plan to exit by the end of 2028.
SaaS Thryv s SaaS segment consists of a unified marketing platform that combines customer relationship management ( CRM ), marketing execution, automation, communications, payments, and reporting into a single system.
REMOVED
As of February 25, 2025 , there w ere 43,371,149 sha res of the registrant's common stock outstanding.
Management's Discussion and Analysis of Financial Condition and Results of Operations 47 Item 7A.
Business Overview We are dedicated to supporting local, independent service-based businesses and emerging franchises by providing a cloud-based software platform, and innovative marketing solutions to the entrepreneurs who run them.
Our company is built upon a rich legacy in the marketing and advertising industry.
We are one of the largest providers of SaaS all-in-one small business management software in addition to providing print and digital marketing solutions to SMBs.
Our solutions enable our SMB clients to attract and generate new business leads, manage their customer relationships efficiently with artificial intelligence ( AI ) tools and automations, and run their day-to-day operations to save time, compete and win in today's SMB environment.
As of December 31, 2024 , we serve approximately 300,000 SMB clients through our two business segments: Thryv SaaS and Thryv Marketing Services.
On October 31, 2024, we acquired Keap, a SaaS email marketing and sales platform for small businesses.
On April 3, 2023, we acquired Yellow Holdings Limited, a New Zealand marketing services company (the Yellow Acquisition ).
In addition, on January 21, 2022, we acquired Vivial Media Holdings, Inc., a marketing and advertising company with operations in the United States .
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