LPSNMEDIUM SIGNALFINANCIAL10-K

LivePerson substantially reduced operating losses while implementing significant cost-cutting measures, though cash reserves declined materially.

The company appears to be executing a restructuring strategy focused on achieving profitability, with operating losses meaningfully reduced alongside sharp cuts to R&D spending and capital expenditures. However, the notable decline in cash position to $95M from $183M, combined with a dramatic reduction in outstanding shares from 91M to 12M, suggests either a major share buyback program or potential reverse stock split that warrants investor attention.

Comparing 2026-03-16 vs 2025-03-14View on EDGAR →
FINANCIAL ANALYSIS

LivePerson showed substantial improvement in profitability metrics, with operating losses reduced by more than half and net losses approaching breakeven territory. The company implemented aggressive cost reduction measures, cutting R&D expenses by 45% and capital expenditures by 52%, while also reducing total debt by 31% to $511.6M. The overall financial picture suggests a company in active restructuring mode, prioritizing cash flow improvement and debt reduction, though the significant decline in cash reserves and total assets indicates a smaller operational footprint.

FINANCIAL STATEMENT CHANGES
Operating Income
P&L
+57%
-$183.2M-$78.7M

Operating leverage kicking in — revenue growth outpacing cost growth, a hallmark of scaling businesses.

Capital Expenditure
Cash Flow
-51.9%
$25.1M$12.1M

Capex reduced 51.9% — investment cycle winding down or capital discipline; may improve near-term free cash flow.

Net Income
P&L
+49.9%
-$134.3M-$67.2M

Net income grew 49.9% — bottom-line growth signals improving overall business health.

Cash & Equivalents
Balance Sheet
-48.2%
$183.2M$95.0M

Cash declined 48.2% — significant cash burn or deployment; verify adequacy of remaining liquidity runway.

R&D Expense
P&L
-45.2%
$99.9M$54.7M

R&D spending cut 45.2% — could signal cost discipline or concerning reduction in innovation investment.

Current Assets
Balance Sheet
-40.7%
$231.2M$137.1M

Current assets declined 40.7% — monitor working capital adequacy and short-term liquidity.

Stockholders Equity
Balance Sheet
+33.9%
-$67.3M-$44.5M

Equity base grew 33.9% — retained earnings accumulation or equity issuance strengthening the balance sheet.

Total Debt
Balance Sheet
-30.6%
$737.4M$511.6M

Debt reduced 30.6% — deleveraging strengthens balance sheet and reduces financial risk.

Total Liabilities
Balance Sheet
-26.1%
$675.1M$499.2M

Liabilities reduced 26.1% — deleveraging improves balance sheet strength and financial flexibility.

Total Assets
Balance Sheet
-25.2%
$607.8M$454.7M

Total assets contracted 25.2% — asset sales, write-downs, or balance sheet optimization underway.

LANGUAGE CHANGES
NEW — 2026-03-16
PRIOR — 2025-03-14
ADDED
On March 6, 2026, 12,053,603 s hares of the registrant s common stock were outstanding.
The world s leading brands use our award-winning LivePerson Platform to connect with millions of consumers.
We power nearly one billion conversational interactions every month providing uniquely rich data analytics and safety tools to unlock the power of conversational AI for better business outcomes.
Intent Manager is powered by LivePerson s proprietary natural language understanding ( NLU ) capabilities and machine learning algorithms, which are informed by over 20+ years of conversational data and nearly one billion interactions across a variety of industries.
Syntrix, introduced in November 2025, is our simulation and evaluation platform that allows brands to launch customer-facing AI agents with confidence and validate human agent readiness at scale.
+7 more — sign up free →
REMOVED
On February 28, 2025, 91,313,969 s hares of the registrant s common stock were outstanding.
Hundreds of the world s biggest brands, including HSBC, Virgin Media, and Burberry use our digital customer conversation solutions to integrate humans and AI, at scale, and create a convenient personalized relationship with their customers.
Intent Manager is powered by LivePerson s proprietary natural language understanding ( NLU ) capabilities and machine learning algorithms, which are grounded in over 20+ years of conversational data and more than one billion messaging transcripts across a variety of industries.
Our customer acquisition strategy centers on leveraging customer word-of- 4 mouth, our leading brand name, online marketing and partnerships.
We support our customers through a secure, scalable server infrastructure.
+7 more — sign up free →
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